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Artificial Intelligence at CMS

At CMS, Artificial Intelligence (AI) has the power to reshape the way we use data to make decisions. Given CMS's vast data resources, we have an unprecedented opportunity to drive innovation, boost productivity, and enhance service delivery through AI.

This website conveys CMS's resolve to strategically leverage AI in alignment with Federal and agency values.

Leveraging the power of AI to serve America's healthcare needs

With more than 150 million Americans enrolled in Medicare, Medicaid, and the Children’s Health Insurance Program, CMS possesses one of the most robust data portfolios in the federal government. We house patient and provider claims, beneficiary enrollments, and medical records, along with internal data such as budget documents and contract records. AI will play a key role in leveraging all of this data to drive innovation and enhance operational excellence across our programs.

As defined by for the Department of Health and Human Services by the Assistant Secretary for Technology Policy, “AI enables computer systems to perform tasks normally requiring human intelligence.” AI can analyze data, automate labor-intensive processes, find operational efficiencies, provide business insights, interact with customers, make predictions, optimize service delivery, and reveal new ways of solving problems. In short, AI is an emerging technology that will revolutionize CMS operations and customer experience for the public we serve.

AI Resources

Those who wish to engage in AI-related activities, as either a CMS employee, partner, or vendor, should be aware of federal policies regarding the application of AI. Following are links to foundational governance documents on AI and other related resources:

  • National Artificial Intelligence Act of 2020

    The National AI Initiative Act of 2020 (DIVISION E, SEC. 5001) became law on January 1, 2021, providing for a coordinated program across the entire Federal government to accelerate AI research and application for the Nation’s economic prosperity and national security. The mission of the National AI Initiative is to ensure continued U.S.leadership in AI research and development, lead the world in the development and use of trustworthy AI in the public and private sectors, and prepare the present and future U.S. workforce for the integration of AI systems across all sectors of the economy and society.